Below is our open letter to Samsung, speaking out in response to their recently released Impulse App.
The letter is signed by an international coalition of almost 100 stuttering self-advocacy and activist organizations and businesses, and more than 800 individuals from over 40 countries. Suppressing stuttering is not the solution.
For press and inquiries: info@spacetostutter.org or
(732)-795-0292.
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We, a collective of stuttering self-advocacy and activist organizations, are calling for action from Samsung regarding their new technology, the Impulse watch app. Impulse is marketed as an “invisible assistant” that uses AI and tactile rhythmic impulses delivered at the wrist to promote fluent sounding speech, as well as “confidence” and “autonomy” among users who stutter. This technology and its marketing are deeply problematic and perpetuate, rather than improve, issues faced by people who stutter. Though Samsung claims to create products “built around a human-centered philosophy that recognizes diversity and embraces our differences,” Impulse actively undermines their own ideals. Society’s punishments for stuttering teach people who stutter that they are only valued if they speak without stuttering and this technology reinforces this harmful view.
Impulse falls short because it oversimplifies what effective help with stuttering looks like. Fluency shaping approaches, like the rhythmic and metronomic methods used in the ad (and depicted in the historical film The King's Speech), have been employed for over a century and are far from "innovative." Despite their long history, these methods are known to have only short-term effects and are often described by people who stutter as effortful, distracting, and unpleasant.1,2,3 Additionally, fluency does not necessarily improve the quality of life for people who stutter, as their experience of fluency is often effortful and fundamentally different from the effortless fluency experienced by non-stutterers.4 Effective therapy should instead provide empowering narratives that validate the community and highlight how dysfluency can positively change our relationship to time.
The disconnect between the app and the wishes and hopes expressed by the stuttering community at large suggest that the motto of disability activism—“nothing about us without us”—has not been sufficiently recognized in the process of developing and marketing this technology. If the technology misconstrues effective help with stuttering, it is because it misunderstands the “problem” of stuttering itself. The tagline in their video that “resynchronizing speech is a matter of rhythm” misses the point. Spoken communication (among the wide range of human voices) is a social process requiring social solutions, not technological fixes in isolation. Creating structural space for dysfluent speech is essential.
One area of concern regarding the technology is Samsung’s marketing approach. Their video suggests the app can eliminate stuttering –without offering supporting research– and uses stigmatizing language describing it as something people “suffer” from. Such marketing is problematic and risks being exploitative, especially considering the app is only available with the purchase of a smart watch. While Samsung may intend to help, the stuttering community has endured endless such attempts to leverage the hope of a quick fix. It is not wrong for people who stutter to want to speak fluently in a world that punishes them for stuttering. However, it is essential that treatments are evidence-based, holistic, and do not exploit these desires.
Samsung’s goal of erasing stuttered speech is in direct opposition with their mission to “contribute to a better global society” and “championing inclusive technological innovation for all,” which they would know if they included a wider range of people who stutter in their development process.
We request that Samsung:
1. Engage with stuttering self-advocacy and activist organizations to better understand the needs and wishes of the stuttering community.
2. Discontinue the practice of marketing an app without research to support its utility in terms of impact on quality of life
3. Refrain from using stigmatizing language in marketing materials and instead focus on empowering narratives that validate the stuttering community.
4. Collaborate with tech organizations already engaged with stuttering communities to learn best practices for inclusive technological innovation, like AImpower, SuperPenguin and withVR.
5. Develop products that promote the belonging of people who stutter and truly innovate in the field of assistive technology for speech variations, instead of offering just “more of the same.”
We are long accustomed to having quick fixes dangled before us, but believe in 2024 that we can expect better.
1 Cream, Angela, et al. "Protection from harm: the experience of adults after therapy with prolonged‐speech." International Journal of Language & Communication Disorders 38.4 (2003): 379-395.
2 Cream, A., A. Packman, and G. Llewellyn. "The playground rocker: A metaphor for communication after treatment for adults who stutter." Advances in Speech Language Pathology 6.3 (2004): 182-187.
3 Corcoran, Joseph A., and Moira Stewart. "Stories of stuttering: A qualitative analysis of interview narratives." Journal of Fluency Disorders 23.4 (1998): 247-264.
4 Constantino, C. D., Eichorn, N., Buder, E. H., Beck, J. G., & Manning, W. H. (2020). The speaker's experience of stuttering: Measuring spontaneity. Journal of Speech, Language, and Hearing Research, 63(4), 983-1001.
Organizational/Business Signees: 99
Individual Signees: 810
Organizations/Businesses:
Adult Stuttering (USA)
Afro Deficiente Brasil (Brasil)
AImpower.org (USA)
Airedale Stammering Centre (UK)
AMBI – Israeli Stuttering Association (Israel)
American Institute for Stuttering (USA)
ANAPcD - Associação Nacional de Apoio às Pessoas com Deficiência (Brasil)
Arthur M. Blank Center for Stuttering Education and Research (USA)
Asociación Iberoamericana de Tartamudez (International)
Asociación Mexicana de la Tartamudez (Mexico)
Asociación Peruana Habla Libre (Perú)
Association Bégaiement Communication (Canada)
Associação Brasileira de Gagueira - AbraGagueira (Brasil)
Associação EspaçoNave Criativa - Acessibilidade Cultural (Brasil)
Association des jeunes bègues du Québec (Canada)
Association Parole Bégaiement Belgique asbl (Belgium)
Belgische Stottervereniging BSV (Belgium)
Brown Cub Speech Therapy (USA)
Cadence Speech Therapy (USA)
Camp More (USA)
Canadian Stuttering Association (Canada)
Censtudios (The Netherlands)
Centro Especializado en Tartamudez (Perú)
Clínica Check-up Roma - Consulta de gaguez (Portugal)
Clinique spécialisée en bégaiement et bredouillement (Canada)
Coletivo Orgulho Gago (Brasil)
Columbia Speech and Language Services, Inc. (Canada)
De Stotterpraktijk (The Netherlands)
Diário PCD (Brasil)
"Did I stutter?" - Tampere University (Finland)
Dysfluent (UK)
Escuela Con-Confianza Peru (Perú)
Exploration Bégaiements Bredouillements (France)
Flexspeak (USA)
Fluir + Chile, Abordaje Clínico de la Tartamudez (Chile)
Fundación Colombiana de la Tartamudez (Colombia)
Friends: The National Association of Young People Who Stutter (USA)
Front Range Speech & Stuttering Specialists (USA)
Fundacja Centrum Logopedyczne (Poland)
Granite Bay Speech (USA)
Henderson Stuttering Therapy (USA)
Infinite Limits Speech Therapy (USA)
International Cluttering Association (International)
Irish Stammering Association (Ireland)
İstanbul Medipol Üniversitesi DKT Bölümü (Turkiye)
Jornalista Inclusivo (Brasil)
Kekemeler Derneği (Turkiye)
Labo IV, the laboratory for innovations in Speech Language Pathology of the University of Montreal (Canada)
Lebsack Speech Therapy (USA)
Links to Health (Canada)
Logopädie & Stottertherapie (Germany)
Logopediepraktijk Tilburg (Netherlands)
Magic Words Therapy (UK)
Martha Speech (USA)
Meaningful Digital Experiences Research Lab (USA)
Mi Habla Mi Tiempo (Perú)
Myspeech (USA)
Nederlandse Vereniging voor Stottertherapie (Netherlands)
National Stuttering Association (USA)
Nolan Stuttering Foundation (USA)
NYLPI New York Lawyers for the Public Interest (USA)
OC Stuttering Center (USA)
Oficina de Fluência (Brasil)
Parada do Orgulho da Pessoa com Deficiência Brasil (Brazil)
Passing Twice (USA)
Pasitos Centro de Tartamudez (Argentina)
Proud Stutter (USA)
Redefining Stammering (UK)
RISE Speech and Communication Center (USA)
SAY: AU The Stuttering Association for the Young of Australia (Australia)
SPACE (Stuttering, People, Arts, Community, Education) (Canada)
Specialized Center for Stuttering (International)
Speech and Stuttering Therapy of New Jersey (USA)
Speech Bubbles Stuttering Therapy (USA)
Spero Stuttering, Inc. (USA)
Stamily (International)
Stammerers Through University Consultancy (UK)
Stammeklinikkene /Center Logopedi (Norway)
Stamning och skenande tal (Sweden)
Stichting StotterFonds (Netherlands)
Stottercentrum Noord (The Netherlands)
Stottercentrum Rotterdam (The Netherlands)
Stotterconnect (The Netherlands)
Stottertherapie Kato Polfliet (Belgium)
Stuttering Commons (Canada)
Stuttering Pride (International)
Stuttering Society (International)
Stuttering Therapy Resources (USA)
Take Courage (UK)
Talking Out Ltd (UK)
Tartamudez Venezuela (Venezuela)
That Speech Lady Ltd (UK)
Unashamed Stutterers (Nigeria)
University of Iowa Department of Communication Sciences and Disorders (USA)
University of Iowa Stuttering Lab (USA)
Vermont Stuttering Therapy (USA)
Vale PCD (Brasil)
Vozes Gagas (Brasil)
withVR (International)
Individual Signees:
Aaliyah Jefferson (USA)
Aaron Franks (United Kingdom)
Abbate Abbate (Belgium)
Abigail Peckham (USA)
Adam Faherty (USA)
Adam Perry (USA)
Adele Redmond (USA)
Adrianna Fisher (USA)
Adrie van der Horst (Nederland)
Ahesha Bélanger (Canada)
Aidan Sank (Canada)
Aidan Young (USA)
Ailsa Cleveland (Guernsey)
Aja Masters (Canada)
Alejandra Barco (Perú)
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Alex H (USA)
Alex Lee (United States)
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Alexander Harrison (United Kingdom)
Alexander Van vals (Netherlands)
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Alexandra Torrez (Bolivia)
Alexis Smithers (United States)
Alfie Maddy (United Kingdom)
Alice Deschênes-Tremblay (Canada)
Alice Gainsford (GB)
Aline De wolf (Belgium)
Alisa Carrico (US)
Allison Empey (Canada)
Allison Ladavat (US)
Allison Seamans (United States)
Alliyah Olegario (USA)
Alonso Cardoso (Peru)
Alyssa Barrett (USA)
Alyssa Piperis (USA)
Alyssa Thompson (USA)
Alyssa Vildósola (United States)
Amanda Daquila (USA)
Amanda Shapiro (United states)
Amber Buysse (Belgium)
Amina Benkhennouf (Canada)
Amy Day (US)
Amy Evans (US)
Amy Jouberton (France)
Ana Carina Gali (Argentina)
Ana de Jesus (US)
Ana Hernandez (United States)
Ana Karina Espinoza (Chile)
Ana Lazcano (Canada)
Ana Paula Chirinos (Perú)
Anabel Augustin (USA)
Anastasiia Khudakormova (Belgium)
Andrea Callegaro (Italy)
Andrea Lee (Canada)
Andrea Ramos Bonilla (Peru)
Andrés Rocabado C. (Bolivia)
Andrew Dodd (United Kingdom)
Andrew Fraser (United Kingdom)
Andrew Miron (United States of America)
Angela Gibbs (US)
Angelica Bernabe (Perú)
Angharad Tan (England)
Anick Marie-Josée Lamarche (Canada)
Anisa Allard (Belgium)
Anita Blom (Sweden)
Anja van der Vlist-Pluut (Nederland)
Anna Amaia ter Beek (the Netherlands)
Anna Barham (UK)
Anna Boyle (USA)
Anna Mae Williams (United States)
Anna Nissen (Canada)
Anna Norburn (England)
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Anne Marie Cameron (Canada)
Anneleen Kennard (GB)
Annie Longpré (Canada)
Aoife Kiernan (Ireland)
Aranya Koshy (United Kingdom)
Ari Newman (United States)
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Armin Bings (Germany)
Ashley Cubberly (United States)
Ashley Saveland (USA)
Astrid Ochoa (Perú)
Asya Valiuk (Ukraine)
Athenais Sagnier (France)
Aude Nivard (France)
Augusto Carpio (Perú)
Aya Hamdan (Lebanon)
Bailee Gilbert (USA)
Barbara Moseley Harris (UK)
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Beata Rebajn (Poland)
Becca McDowell (United States)
Becky Blackmore (United Kingdom)
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